How about a “FedEx Day” every quarter

Dan Pink’s book “Drive” emphasizes the importance of “intrinsic motivation” for a modern day knowledge worker. He makes a mention of the iconic company named Atlassian(invented Jira ,Confluence etc. agile software lifecycle tools). To encourage creativity as a drive towards intrinsic motivation one day every quarter is celebrated as “FedEx Day” wherein anyone can developContinue reading “How about a “FedEx Day” every quarter”

Time to upgrade our “business operating system”

Dan Pink’s book named Drive explains in great depth the modern day motivational drivers. “Carrot & Stick” method that has worked as a short term driver in the factory age , needs to be replaced by the new age intrinsic motivation related drivers namely : “Autonomy” , “Mastery” & “Purpose”. There is indeed a needContinue reading “Time to upgrade our “business operating system””

“Mastery” – 3 principles

Attainment of “Mastery” is bound by the following three principles. Dan Pink’s book Drive makes a mention of the same. 1) Mastety is a “Mindset” – Continuity in excellence needs a learning mindset rather than a performane mindset 2) Mastery involves “Pain“- Excelling in a particular field needs a lot of personal sacrifices. 3) MasteryContinue reading ““Mastery” – 3 principles”

What is common among “Gmail” , “GoogleNews” & “PostIt notes”?

Google , 3M have been very well known for providjng a lot of autonomy to employees to showcase their creativity. In an effort to create a Result Oriented Work Environment(ROWE), it has historically provided employees a leeway of using 20% of their time to do something outside their realm of work. This autonomy provided toContinue reading “What is common among “Gmail” , “GoogleNews” & “PostIt notes”?”

Ever heard of the term “Homeshoring”??

Dan Pink’s book Drive makes a mention of this term. To make customer service more interesting , JetBlue had started diverting customer calls to homes of service representatives , without any monitoring. This was contrary of the popular practice of offshoring such work for cost savings..

Are “If-Then” rewards good for instilling creativity?

Dan Pink in his book “Drive” makes a mention of the fact that “if-then” rewards better known as carrot/stick awards can be detrimental when it comes to instilling creativity and doing right brain oriented tasks. Hence these rewards must be used with caution mostly for the purpose of getting done “left brain” oriented mundane tasksContinue reading “Are “If-Then” rewards good for instilling creativity?”

Successful products vs Magical products – Key takeaway from “Emotional Design”

“Emotional Design” by Don Norman beautifully highlights the difference between a successful product and a magical product. Successful Product – A product born out of prototype creation , repeated testing and re-design.This is the standard process of creating a product that sells and enables the maker to make profits.The recipe is very simple , followContinue reading “Successful products vs Magical products – Key takeaway from “Emotional Design””

How our brain interprets product design

Emotional Design by Don Norman makes a mention of this.The three layers of the brain w.r.t product design interpretation summarized as follows: Visceral Layer – This is the layer of brain which gets turned on by attractiveness or appearance of product. Behavioral Layer – Gets turned on by performance or usability friendliness , robustness of product.Continue reading “How our brain interprets product design”

How our brain interprets product design

Emotional Design by Don Norman makes a mention of this.The three layers of the brain w.r.t product design interpretation summarised as follows: Visceral Layer – This is the layer of brain which gets turned on by attractiveness or appearance of product. Behavioural Layer – Gets turned on by performance or usability friendliness , robustness ofContinue reading “How our brain interprets product design”