This is why EMPATHY improves decision making..

Adopted from the following great insight shared by Malcolm Gladwell from the book David and Goliath

The key to good decision making is not knowledge. It is understanding. We are swimming in the former. We are desperately lacking in the latter.”


One response to “This is why EMPATHY improves decision making..”

  1. Chaz Avatar

    I’m currently reading this book right now! Great quote

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