“E-mail response time is the single best predictor of whether employees are satisfied with their boss, according to research by Duncan Watts, a Columbia University sociologist who is now a principal researcher for Microsoft Research. The longer it takes for a boss to respond to their e-mails, the less satisfied people are with their leader.”
Adopted from Daniel Pink’s book When
“High performers, its research concludes, work for fifty-two minutes and then break for seventeen minutes.”
“The typical worker reaches the most unproductive moment of the day at 2:55 p.m.”
Daniel Pink mentions the same in his book book When
“Psychological detachment from work, in addition to physical detachment, is crucial”
Daniel Pink mentions the same in his book WHEN..
The TWO questions are –
1) If the person whom you are selling AGREES to BUY , will his or her life IMPROVE?
2)When your INTERACTION is over , will the WORLD be a BETTER PLACE then when you BEGAN?
Daniel Pink mentions the same in his book , To Sell is Human
More than UPSELLING the need is to UPSERVE in modern day SALES.
When we take the extra step to TRANSFORM a MUNDANE interaction into a MEMORABLE experience we UPSERVE..
Daniel Pink mentions the same in his book To Sell is Human..
According to the Mckinsey Global Institute and average American hears or reads more than 100,000 words in a day due to the proliferation of the social media , internet and digital ways of working.
This necessitates the need to properly CURATE the barrage of information that we are bombarded with.
Daniel Pink mentions this in his book To Sell is Human
As per the insight shared by Daniel Pink from his book , To Sell is Human , Right Question Institute(RQI) mentions the following 3 step approach to enable asking the RIGHT QUESTIONS..
1) Produce your Questions
2) Improve your Questions
3) Prioritize your Questions
Creative , heuristic skills possessed by an ARTIST are very much in demand in the modern day wherein users have access to information over the internet and social media.
Left brain capabilities of TECHNICIANS was the need of the hour in the Industrial Age where PROBLEM SOLVING was the most needed skill in the absence of freely available information.
The proliferation of the internet with freely available information has made RIGHT brain skills namely PROBLEM FINDING the need of the hour.
Thus PROBLEM SOLVING driven by LEFT brain capabilities has started losing its relevance and is slowly giving away to PROBLEM FINDING in the modern age of the internet.
Daniel Pink makes a mention of the same in his book To Sell is Human
With access to unlimited information over the internet , social media , it is now an advantage to the buyers.
As a result SELLING more effectively needs an entirely different skill set than ever before.
In such an age the need is of ARTISTS rather than trained TECHNICIANS as SALESPEOPLE.
The focus has thus shifted from PROBLEM FINDING for the BUYER rather than PROBLEM SOLVING.
Daniel Pink mentions the same in his book To Sell is Human