The insight has been adopted from Chip and Dan Heath’s book, The Power of Moments, highlights the benefits of expressing gratitude..
“Expressing Gratitude pleases the Recipient of the praise, of course, but it can also have a BOOMERANG effect, ELEVATING the spirits of the GRATEFUL PERSON.”
The Power of Moments – Chip and Dan Heath
Research has found that if you conduct a gratitude visit, you feel a rush of happiness afterward.
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The insight has been adopted from Chip and Dan Heath’s best selling book The Power of Moments, mentions the importance of breaking the script.
BREAKING the SCRIPT by defying people’s expectation of how an experience will unfold is another method to create MOMENT OF ELEVATION.
Who cherishes the memory of the last time they ate at McDonald’s?
If you are looking to create memorable moments for your customers you’ve got to BREAK the SCRIPT.
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Watch this video from Simon Sinek to know more
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The insight has been adopted from Simon Sinek’s great leadership quotes..
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The insight has been adopted from the following wonderful insight shared by Simon Sinek..
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The insight has been adopted from Malcolm Gladwell’s book Blink..
“We have, as human beings, a storytelling problem. We’re a bit too quick to come up with explanations for things we don’t really have an explanation for.”
Blink by Malcolm Gladwell
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Chip and Dan Heath in their best selling book The Power of Moments enlighten us on the means to create moments of connection via creating shared meaning through the following 3 aspects –
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As mentioned by Chip and Dan Heath in their best seller The Power of Moments, people welcome struggle when the following 3 conditions are met –
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The insight has been adopted from Malcolm Gladwell’s best selling book Tipping Point.. The insight makes us realize way and means to package information to tip beyond a threshold to create magic.
“The Law of the Few says that there are exceptional people out there who are capable of starting epidemics. All you have to do is find them. The lesson of stickiness is the same. There is a simple way to package information that, under the right circumstances, can make it irresistible. All you have to do is find it.”
Tipping Point – Malcolm Gladwell
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The insight adopted from Malcolm Gladwell’s best selling book Tipping Point illuminates us on what research has to say as to how we pick and choose our friends..
“A study at the University of Utah found that if you ask someone why he is friendly with someone else, he’ll say it is because he and his friend share similar attitudes. But if you actually quiz the two of them on their attitudes, you’ll find out that what they actually share is similar activities. We’re friends with the people we do things with, as much as we are with the people we resemble. We don’t seek out friends, in other words. We associate with the people who occupy the same small, physical spaces that we do.”
Tipping Point – Malcolm Gladwell
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