Though there are multiple reasons, these are three main reasons why google search stands out and has obliterated competition.
Though there were other search engines like AltaVista, AskJeeves, Yahoo to name a few, google search’s ease of use has led to a habit forming behavior in the minds of people.
Understanding the importance of Fogg Behavior Model for customer behavior
To know the importance of the very famous Fogg Behavior Model for driving customer engagement, please read this insight.
The significance of the model stems from the fact that it states that all three components of motivation, ability and trigger are needed in the right proportion to drive desired consumer behavior.
The blog post has been inspired from Hooked, a book by Nir Eyal.
For another such wonderful insight from the book Hooked, please read this insight:
Agree or not most of us are addicted to habit forming products like FB, Instagram, Twitter etc. To understand whether habit forming products are Vitamins or Painkillers read this post.
Habit forming products are a bit of both as this wonderful insight explains.
As you can see habit forming products start as necessary vitamins and then once we are addicted to them they become painkillers. Something we cannot live without.
If you are looking to build a habit forming product to enhance customer engagement, understanding the habit zone is important to gauge the habit forming potential.
To know more details about this concept and the parameters that lead to moving a product to the zone, read this blogpost.
As you can see from this insight, two important parameters are perceived utility and frequency to help us understand the Habit Zone.
Hooked by Nir Eyal illuminates us on many such interesting concepts that drive habit formation. These go a long way towards design of great products.
To read another similar insight from the book Hooked, please read below: