How is TRAINING imparted in DISNEYLAND?
The new joiners in Disneyland are imparted training in a very special manner. The essence of role play in the training gives each new joiner a sense of responsibility. This in turn goes a long way in ensuring the high performance of these new joiners.
Jim Collins makes a mention of the same in his book Built to Last. If you are designing a training curriculum, this post will give you food for thought.