When Doug Parker exhibited the “Courage to Lead”

Doug Parker the CEO of American Airlines wanted to rejuvenate its employees.

The mid contract raise of flight attendants and pilots was finally approved.

This received a lot of flak from shareholders and Wall Street pundits who were worried that such a strategy would erode the company bottomline.

This is an example of an infinite minded decision keeping employees ahead of numbers.Such decisions are bound to bear fruit in the long term and emanate out of a “courage to lead”.

The following link mentions this infinite mindedness in more details.


(Souce bizjournals)

Simon Sinek makes a mention of Doug Parker in his book titled “The Infinite Game”

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