Leadership is about creating a right climate where the TRUTH is HEARD and the BRUTAL FACTS are CONFRONTED.

There is a huge difference between the opportunity to “HAVE ONE’s SAY” and the opportunity “TO BE HEARD”.

The Level 5 leaders understand this important difference and CREATE A CULTURE where PEOPLE have a TREMENDOUS OPPORTUNITY to be HEARD and ultimately for TRUTH to be HEARD.

Adopted from Jim Collins’s book Good to Great